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  • SM says:

    I had the same problems when opening my CIT account my deposit amounts wouldn’t go through, I had to keep calling them they sent of deposit amounts, it worked after of week of going back and forth with them. I have a new concern as to how to make a one time transfer. without having to make my deposits, weekly, Bi weekly or monthly. I was unable to transfer money apparently I have to choose an option. I will be calling customer service to find out how to make deposits when want to without having to use the reoccurring options.

  • Terrance Costello says:

    My wife has a recorded POA on her 95-year-old mother’s CIT bank savings account. A few days ago, when my wife applied to electronically transfer funds to her mother’s checking account, to cover the ongoing cost of living in a rest home, the transfer was denied, and my wife was told that it has “always” been a CIT bank policy to not to allow electronic transfers on “POA accounts.” Ironically, the primary reason for establishing the savings account with a POA was so my wife could conveniently transfer funds in and out of her mother’s other accounts. Also, as late as January of this year, my wife had made an electronic transfer from the same savings account to the same checking account, without any problems. We asked a CIT Bank representative to direct us to any written policy that would explain this apparently abrupt change in policy. After a long delay, we were told that the basis for not allowing electronic transfers on “POA accounts” is an “internal policy.” Apparently we have no recourse to verify of clarify the current policy, and must resort to more inconvenient means of transferring funds.

  • D Hull says:

    I really have to question your review. I tried to set up an account with them and I had nothing but headaches. They couldn’t do a successful trial deposit to my bank and their customer service was sketchy. I waited and waited on the phone for them and their Rep couldn’t answer basic questions. A little bonus and a decent rate pale beside not being confident that your money is secure. I ended up cancelling the whole thing and walked away.

    • David Ning says:

      Thanks for sharing your experience. When did you try to sign up? And did the trial deposit just not go through, or were the amounts not verifiable? I actually went through the account opening process not too long ago and I didn’t have much of an issue.

      I’m going to go through the process again and see if anything changed, but let us know if there are any more details you can provide, as it’ll help those who are thinking of opening an account with them.

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