My fiancee is very good at helping us save money because she isn’t afraid to speak up. Just today, she managed to save us $500 because she spoke up when we were treated unfairly. The place we picked for our wedding ceremony had a $500 wedding coordination fee and we were told that it was part of the package and was basically mandatory if we picked this place. Since we liked the location so much, we decided to pay for it even though we didn’t feel that we needed the wedding coordination help.
As our wedding planning process continued, we tried to contact the wedding coordinator without luck. After a few months, we finally found out the wedding coordinator took a long vacation during this time and that’s why was unreachable. I would’ve probably just be frustrated but not say anything. However, my fiancee took a better approach. She called the sales director of the banquet hall and basically explained the situation to him and expressed disappointment of how we were treated. She was very calm over the phone and what resulted was that we didn’t have to pay for the service we never received (saving us $500) and also an extra golf cart to transport our guests from the entrance to the location of the ceremony.
This is not the only occasion too. There are countless times when we were treated unfairly and she would let the other party know by explaining why we were disappointed with how we were treated. One good thing about being in North America is that customer service is usually very good. Therefore, we would usually be compensated for being mistreated as a customer without a ton of hassle (airlines excluded in this case).
Compare this with me who usually keeps quiet in the same situation, my fiancee does a much better job because she is able to save much more money this way.
I hope that everyone will start to speak up but do you already do this? Would you be more like me or my fiancee? Let me know..