Ally Bank Review w. 1,100+ User Reviews

For 2009 ALLY Bank submitted (12) different 1099-INT forms instead of (1) causing unnecessary paperwork in filing tax return & maintaining hard file as well as addtitional tax due cost. Supervisors at customer support cannot explain why they are the only bank that “will not be” submitting just (1) 1099-INT statement for all CD’s held at their bank

Huh? January 21, 2010 at 8:29 am
Some of you need a class in brainwashing given by ally banks professional name changing dept.. or just need to pay more of your hard earned money to them . I do know that Ally is different from other banks because I took the class and when I would disagree with them the instructor/Janitor would hit me so hard a knot would form on my forehead…but, I do know the ad is directed at unsuspecting hard working people who dont read entire contracts so ally can hide things in small print and take other steps to fool or take advantaqge of their “grown-up” customers. The ad is making a comparison between banks like ally who give the bailout money they recieved to their CEO’s for lavish vacations and when the head huncho’s spend customers money unfairly they say, “we are adults who would treat children unfairly”. The makers of the ad “expect” everyone to find that ally bank treats its customers like pugs…as “pugs” ally bank finds mistreatment of bank customers fascinating and exhillerating. And, for Pete’s sake, grow up and realize that the CEO’s are “has been” actors and actresses, who are used to big salaries, are being paid by stealing customers money, and will mistreat anyone from 8 to 80, blind, crippled or crazy to get what they want. It is FOR real. In fact, you should change the channel and watch thier commercial that says, “at ally bank, we don’t believe in taking stuff from people”…lol..(what would make ANYONE think of a “slogan” such as this unless that is what they are doing???) Sounds like a freudian slip to me and since the bank executives were sunning and funning, they didn’t care enough to check out the ad before it aired…

How ’bout everybody move their money to Ally and then the other banks will have to change their behavior. Who knows, maybe some company will create a fair credit card as well and invite some real competition in that arena. In many ways our “free market economy” is not free (or fair) for everyone.

I called today and spoke with one of your salespeople. However, I did not feel that my complaint would go further than the phone call.

Your current advertising campaign, depicting small children being offered ‘a pony’ or ‘a bicycle’ and then having said offer withdrawn is abusive, deceptive and downright obnoxious. This mocks children and leaves nothing but a negative feeling towards your institution.

Certainly, with the many advertising agencies throughout the country, replete with creative minds, looking for work; your marketing department could do far better.

Reading the commendt from “Authors” such as Huh?, I get a distinct inkling that they are from, either the “bank” or the AD agency, trying to justify their value. The latest one from”Huh” says they are ” directed at banks who hide things in small print and take other steps to fool or take advantaqge of their “grown-up” customers. The ad is making a comparison between banks who treat their customers unfairly and adults who would treat children unfairly.” I don’t know why Ally would spend air time money at other banks. I have reviewed other bank Ads and they are directed toward obtaining new accounts/customers. If these comments are from the Ad agency, they should let us know who they are. I sure would never use them..

I have to say that I absolutely love Ally. Not only can I manage my money online but they have an IM feature that lets you do your banking from home online with a REAL person (yes, I asked), just as if you were at a physical location. I’ve never had any problems and have always been treated very well and unlike most banks, their call centers are very professional and all speak American English. lol that’s saying a lot.

I’ll be removing my money from Ally as soon as they will give me access to it. I recently tried to redeem a couple of CDs that had matured. They were not able to complete the redemptions within the timeframe they promised. They gave some excuse about a big backlog of transaction requests from customers. I’m still trying to get the money back. As soon as I can get these CDs redeemed, the money will go to another bank.

If I were looking for a bank I wouldn’t choose yours if it was the last one on the planet. Your commercial with the “cute” blond girl who gets the real pony and the poor plain little girl who gets a plastic pony is horrible and tasteless. What kind of message is that which you send out to kids possibly seeing it? One more time where “looks” win out. All children should be led to believe they are beautiful

I just read the response from Ally Bank, and they still don’t get it. I know they were paid (or their parents), and I know the parents were there. It is not either one of these, it is the children being duped at the hands of an adult. Ally Bank is a sham, if this is how they want to be known. I don’t need any more party lines from corporate. As one other writer mentioned, I want my bank down the street, not in the either, where they put out stuff like this.

I’ve been an Ally customer for three months so far… let me tell you, their savings account rates keep going down, down, down. While I originally signed up for an account at 1.85% APR, only 3 months later, it’s down to 1.50% APR. Also, the interest rate changes with astounding frequency. Don’t expect to get the advertised APR for even one full month.

That said, at the moment, their rates are still competitive. Not the highest, but competitive. Hopefully the downward slide has ceased. If not, I’m definitely taking my funds elsewhere. As it is, I’m already turned off by this bank’s “day-by-day APR”. Some ally.

Also, I’m not sure what’s up with all these negative comments about the ads. I half suspect it’s a “rigged” controversy to obscure any actual conversation about the bank’s services. I mean, the men were obviously meant to represent traditional banks & the children their customers, while Ally promises to be different from this old establishment. It doesn’t really seem there’s anything to take offense to here.

Of course, this “Ally” does have its own tricks. One, as I mentioned above, being an APR that changes day-to-day. Why call it an Annual Percentage Rate when it doesn’t even stay the same for a week, let alone any significant part of a year?

I’m a little uneasy that we’re grading this bank on good or bad their commercials appear. Most banks have their financial statements available online (if you’re unsure of how strong your bank might be). If you want a nice rate for a year or so – sure – go ahead and put your money here. In the end, you’ll end up back in a traditional branch with your accounts/CDs etc.

Granted it may be worth it for some people – but for me, it appears all they did was re-brand themselves with a new name and logo and venture back out into the world.

Good luck – I’ll stick with my bank where I can call into the branch and see that very person within 10 minutes if I’d like 🙂

Like everyone else I came here initially to attain some insight into Ally Bank and its services since little mention is ever made to those items specifically in the Bank’s advertising. It’s difficult to ignore (from the obvious deviation of thread in this blog) that the advertising is seriously lacking. Might I add, since I have been inadvertently drawn into this lateral, but very interesting topic, that I too find the media somewhat disturbing and undoubtedly misplaced. If these were commercials about kid’s products they could be somewhat clever and effective. But, like some others below, I watched these commercials for over a month now, almost daily (CNN) and only just recently learned who the sponsor was. That violates rule #1 in advertising. Additionally, this is a bank- yet as another blogger pointed out, his children “got it” right away while (I would guess from the comments here) , 80% of the respondents also “got it” but were negatively impacted by it (violating advertising rules 2 thru 99).
That seems to me to indicate that running the ad was a poor decision on the part of Ally, and while that might be forgivable for a beer company or computer manufacturers, it is most irresponsible for a bank in these days and times. I currently have no bank and I am looking to Canada or elsewhere to do my banking. I would certainly like to find a trustworthy U.S. bank to do business with but I don’t think it will be Ally. (BTW, my wife pointed out to me that there would probably be a number of “racist under every rock” types that would jump on the little brunette’s victimization as an act of racism. I did’t see that (it’s a real stretch) and thought she was wrong. I guess I forgot how many stupid people there are.

Any business that makes children look stupid in their commercials must have very sick management. I hope you bloody bank goes belly up.

Are there people with good reviews of Ally Bank? I appreciate the message that is presented in the ads because most banks are pocketing profits rather than providing an avenue for gains for the people who are paying for banking disasters in the recent past. Is this too good to be true?