Verizon Fios Promotions Updated September 2024

I’ve been with Verizon for about 9 years or so now I think. As I read the comments I just have to laugh as they remind me of the times I’ve spent on the phone with Verizon because of their errors, which by the way were always in their favor, when we 1st joined years ago. If you think their billing is bad now, you’ve should’ve seen the billing back when they 1st started; it did not itemize the tv, phone, internet, equipment, taxes etc as they do today – it was all combined and a big mess. I am an Auditor and I could not decipher those bills. I could not verify the triple play pricing as they were combine with the phone bill and convoluted. I was on the phone every month the 1st year with Verizon straightening up their mess. I demanded and got lots of discounts and gift cards as a result of their mess. After my 2nd run of 2 year agreements, I decided to stay on the month to month basis that way I did not have to deal with their crap and could switch to a new carrier if needed; like I did with DirecTV. Now that Verizon has a foothold, they no longer offer the once great deals, especially to us “Loyal Customers” and the pricing, which I figured, has gone way up over the years. Also, I noticed they are using the 2 year agreement as a way to lock you in current pricing as oppose to offering pricing deals. Back when they started, they used the 2 yr. contract to offer better pricing over the non commitments pricing. Also, I notice they only offer savings for shorter periods of time now.

My advice to any of you is that when the deals are up, just go month to month, to keep the ball in your court, especially if they can increase equipment charges during the commitment period. It just may be worth it over saving $10 a month. Btw, I remember they tried to increase the equipment charges when I was under contract and I called and raised hell. I said what is the purpose of a contract, if you can continue to change pricing; that’s a one way contract. They agreed with me and left them alone. That put a bad taste in my mouth and ever since I’ve not signed up for any 2 yr. agreement with them: it’s been about 5 yrs. now.

Also, do not and I repeat, do not do the automatic payment with Verizon, as you will eventually get burned; just go online and make your monthly payment. Trust me on this one. It’s not worth the little measly teaser money they offer.

I’m thinking of switching to Quantum TV and if I do, I will pay the extra $10 per month and stay month to month just in case things are as expected, then I will switch back. They offered $10 per month savings the 1st year only to as a “Loyal Customer.” I just don’t like the idea of being locked in with them anymore.

I just clicked on your “promo code” icon and it only takes you to Verizon; no actual promo codes to use. Because I am an existing customer they could only lower $10 month if I renewed for two years. NO WAY! I was paying $69.99+ taxes (triple bundle) when this started and now it’s up to $150! I really cannot afford to keep it. I can get Cox right now for $79.99. Now you don’t even need the TV part. I am thinking of getting just phone and internet from other companies and getting streaming through computer.
They think we are all made of money. If people keep paying it, they will keep raising it.

Don’t do it!!!!!
I was supposed to receive a $300.00 gift card at the end of February from Verizon.
Today I have been on hold for 1 hour 15 minutes. Told I don’t qualify. I offered to forward them the e-mail with the verification. Then after being put on hold again was told the promotional department dropped the ball. I was told I would receive the gift card in 30- 45 days. We will see….

The deals above don’t include the rental fees for set top box ($8), DVR ($12) and modem ($5). I’m a current customer and didn’t get charged for those. My wife checked the new customer prices get tacked on.

Is there anyway to be able to take advantage of the “new customer” deals as an existing customer that is looking to renew before the prices get jacked up when the promotional period ends?

I’m not surre if it varies by location or not but…

I barely ever watch TV. I only watch occasional episodes on hulu or Netflix, so I just got FiOS Internet. I got 15/5, which has always been fast enough for me, for $29.99 a month, 2 year contract. It is $29.99 for the 2nd year as well, when it usually goes up to regular, so that is nice. I can upgrade later to 50/25 for $10 more a month. It is also $10 more per option without the contact. Not a bad deal. I can’t handle Charter (local provider) any more.

How about offering basic 15/5 internet for a good price? Optimum Online went from a year promo at $29.95 (I’m sure they made money on it) to $59.95 for 15/5. Verizon offers are basically the same, $49.95 for the first year and then $69.95 for the second year on a two year agreement. For what is basic internet speeds these days, outrageous. Don’t need TV or telephone.

Absolutely incredible how both Comcast and Verizon treat their long-time customers. Once they have you with that “teaser” deal look out. I’m ready to cut them out of my life. Period.

We know that Verizon is very popular. We don’t need TV programs and phone but we need Internet. If you can tell me the right promotional item in 2014, we would be grateful. Thank you!

I just started with Verizon FIOS, 15Mb/s download, Triple Play. However, they had a promotion the next day offering $10/month (free the first month) for upgrade to 75Mb/s.
So I (foolishly) clicked on the offer on Verizon’s website, and it looked like it could be $10/month the first month, and then $20/month thereafter. I instant messaged for confirmation, and the rep encouraged me that there was no risk and I could cancel it within 30 days with no change to the original contract.
Dang! After going ahead, the next thing I found was that the bill went up $40/month, I lost all my bundled free HBO/TMC/Showtime channels, and possibly the $300 Visa gift card also!!!
I’ve spent hours trying to get this rectified by returning to 15Mb/s and it’s still not completely ironed out, but after the third call and third rep they got me to some “elite service squad” where maybe it’ll be resolved in a few days.
At least I still have 3 weeks during which I’m supposed to be able to cancel the entire contract. But I’d hate to do so, since the bundle is so great.
The thing everyone needs to take from this, is DON’T ADD OR DELETE ANYTHING WHATSOEVER FROM THE ORIGINAL CONTRACT!

Yep the gift card deal remains to be seen. It’s in the contract but I have yet to see them honor it.

I spoke to the local news channel and along with their attorney and it will be investigated. Appears they have made a bad name for themselves by not making good on the contracts they write up so they are talking class action lawsuit and expose them on TV.

Nobody here is mentioning the cost of rental of equipment, taxes, fees, new rsn fee ect. By the way, the will not quote you the taxes and fees on the phone, only the cost of equipment. Basically when it’s all said and done, your looking at 150-160 a month with 3 boxes, 1 box with recorder and router. That and they say no activation fee but when you call you get a different story, even with 810 credit. I agree the picture is better than cable but internet no faster. I pay half of what Fios wants for the same service and honestly the customer service with my cable company smokes Fios. Brighthouse out same day, Fios could be days. That and had to reset, unplug and call Fios once a week, boxes constantly went down. That and went from 7.99 a box to 11.99 increase, just showed on the bill one day. Bad experience with them, gave 30 notice and canceled.

Dave, these savings are for new customers! What about us existing customers??

Tom

It should be noted that existing customers are not able to receive the barrage of promotions that Verizon touts. You can upgrade as I did and save a nominal amount $5 dollars monthly with Triple Play FIOS but that is about it. So much for treating their longtime customers with offers. Even when I tried to negotiate I was given “this is the best offer we have line.”

Verizon sale reps. simply don’t know full bundle services available!

As a current FIOS customer, the only way I’ve been able to take advantage of Verizon “promotions” is by working through my county’s cable commission. When I call VZ directly, it’s and offshore phone-tree run-around; when I work with the county cable commission, it’s incredible — just putting it out there as another option — it can be tremendously frustrating.

For the triple play $300 Gc promo, are you allowed to downgrade your TV service within the 2 year period? If yes, that’s the truly best offer since $78 – $10 downgrade gets you to $68 with less HD channels but you get a phone in addition. Wouldn’t this trump the double play package assuming one cancels exactly after 2 years?

Comcast and Verizon both use unscrupulous business practices but they are monopolies so the can do what they do with little to no consequence. I was happy with RCN for a few years but moved to an area, which is like most places, where all I have to choose from is Verizon or Comcast. Yay !

You need to add $20 per set top DVR per month. You also need to watch your bill like a hawk, because promos, taxes and other fees are constantly being added/removed. Their internet only pricing stinks, along with their customer service. Good luck ever getting anything removed that was added on. It will take you at least three billing cycles.

Got cable for internet only, gave up on the “lightning fast speed”. I stream netflix and others just fine all for just $40/month. Not set top boxes to rent and I swear Netflix 1080p quality is better than most of the over compressed HD channels on FIOS. Had them both for awhile and could compare back to back.

You’re right Tamara,

I updated the site because the old paragraph included a $5 off code that’s no longer valid. $77.49 is the current pricing and remember the bill total will include tax as well.

I’ve had FIOS for over 2 years now, and love the internet speed and uptime.
However, billing was a main issue for me. Over the two years my promotional discounts were taken prior to it’s expiration. I called customer support multiple times, due to inconsistent billings.
Also, Lock-in pricing doesn’t mean that your hardware cost will never go up. My digital adapters went from $2.99 to a whooping $5.99 almost doubled.
And the HD set top box went from $8.99 to $11.99, both of boxes rental cost nearly double during my 2 year contract. Thank goodness I didn’t rent the DVR, that’s running for $20 a month. If you do decide to go with Verizon, make sure you keep a close watch over the billing.

Also, that Triple play package +$300 gift car deal above is ONLY for NEW CUSTOMERS. Us loyal subscribers ‘might’ get a chance to a $50 gift card if you renew your service. And even that is a coin toss, with the word and phone calls games.

After all said and done, great TV, Internet, but lack a lot of customer care. This is just my personal experience, 2 other office co-workers had similar experiences.
Right now, no perky package deals or bonus deals for current subscribers, I don’t see any incentive to stay with Verizon.

I have the same comments as Julian, Denise & Ellery. I was told a certain price, sounded great. I was suppose to get what I ordered on my e-mail. I got my first bill and when the price was not I was quoted & I asked about past promos I was told they didn’t have access to look at past promos. I told her I never got the confirmation to my e-mail that I was quoted. She read my e-mail address back to me and it was wrong-no shit so I have no proof of the price I was quoted. I am waiting for TWC to come to my area and I will switch. In a heart beat.

Just signed for Verizon Triple Play – awesome deal! Thank for a great info.

In response to Wilson: Having proof of a prior promotion won’t help you argue with Verizon. Even with the emails and confirmation numbers, supervisors will tell you that the offer was made in error — or that you are mistaken — or that the Verizon representative who made the offer did so without authority.

Believe It! I have been on hold more than 100 times, had dozens of retroactive credits applied to my bill and have received written apologies from VPs. Even after Verizon claims that the problem is fixed (permanently!), another representative claims that I am not subscribed to an offer that was confirmed by 11 other representatives (each one of them also didn’t believe it when first contacted).

In short, Verizon has the best TV, Internet and Wireless service. The only thing that they lack is any semblance of customer service. Their billing systems are messed up and their record keeping is abominable.

Let’s just say that I am in a Love/Hate relationship with Verizon.

Be very careful when dealing with Fios customer service by phone. They are notorious for lying to people about the discount you will receive (simply to get a sales commission presumably). Make sure they send you a price verification email before you agree to any contract.