Comments on: Everbank Review

By: John

John — Fri, 20 Nov 2009 03:55:42 +0000

I recently applied for a savings account with EverBank. With an opening fund of $5k, soon to triple, I was /turned down/. For a money market savings account. It first took them a week and four phone calls to even acknowledge they had my paperwork (despite my having a tracking number proving they had it from the first day I called), at which point they said “Sorry, you’ve been declined, but I can’t tell you why”, although in all fairness the guy was really polite about it, and did apologize for the problems.

A week later I got a letter saying I’d been turned down. They’re obviously doing so well they don’t need additional depositors. I can’t say I’m inclined to attempt to do business with them again.

By: Juno

Juno — Thu, 19 Nov 2009 18:20:36 +0000

I heard that Everbank is expanding that they are trying to attract more deposits. If this is true, could a rate increase be far off? It’s looking good for this bank and I have a hard time believing that everyone is having so much trouble with them.

By: Tony

Tony — Wed, 04 Nov 2009 23:34:02 +0000

Agree with Scott…..I got nothing but a run around, and in the
mean time they are using my desposit.

By: Jason

Jason — Fri, 02 Oct 2009 07:44:51 +0000

I don’t know why everyone is having so much trouble because I still love the bank. Great rates and no problems so far. It also seems like most people are having issues with the mortgage side when this post is more about the bank and the everbank yield pledge (money market) account.

By: Terry Smith

Terry Smith — Mon, 21 Sep 2009 01:21:25 +0000

Stay away from EVERBANK and EVERHOME mortgage in Jacksonville, Fla. They have ripped me off for for about 35,000.oo to 40, ooo.00 dollars and mortgage fees, late fees, etc. There phone service is inadequate particullary when it comes to any changes like a zip code or addres change. If you request personal service for there own vault it only last for a short while and then gets evern worse.

Zero follow up, Loss of funds to me because Everhome would not allow me to make payments early on a no prepayment loan and continue to delay monies for there own personal gain….This is not legal. They claim to have left the state to Florida and it appears they are scurting the inevitable Robert Clement’s arrest.

By: Alfred Loizeaux

Alfred Loizeaux — Wed, 09 Sep 2009 16:17:02 +0000

Everbank has been holding my check from Scottrade for 12 days. Still not deposited in my account! They were “confused” about where to put it.
I was promised it would be deposited yesterday but it didn’t happen.
I can’t tell whether it is sinister or just incompetence.

By: Christian

Christian — Wed, 02 Sep 2009 12:30:25 +0000

Please pay due diligence before sending money to this bank. They are not above board! I’d bet several of the initial glowing reviews above are from their very active PR department.

By: Scott

Scott — Tue, 18 Aug 2009 14:11:21 +0000

I have to say that Everbank is the worst bank I have ever considered using. I deeply regret the choice to open an Everbank account. The high interest rate was definitely the drawing point. But after filling out the application online, I had to PRINT it and MAIL it in. That should have set off alarms for me. Unfortunately, it didn’t. I paid $8.00 to get a CASHIERS CHECK for $25500.00 which then sent OVERNIGHT to the tune of $19.00. So far this cost me $27.00.
After a FULL WEEK, I FINALLY received notification that my account had been opened and that I would receive my account materials in ABOUT another week. OK, NOW ALARMS were going off. I emailed Everbank only to be told that I had to call to get my account number. Everbank “Doesn’t email account numbers because it’s not secure.” So, I phoned per the instructions. The response I got was “Everbank doesn’t give the account numbers out over the phone but you can request an email with the account number.” I still had the email from the first rep, so I read it to the second. After being put on hold to get approval, I finally got my account number so that I could set up online access.
I immediately logged in to set up online access, only to fine that ALL EFT transfers would take a MINIMUM of 4 BUSINESS DAYS!!!!! When you request the transfer, Everbank takes the money out of your account and holds it for 2 business days so that you can’t earn money but they have 2 days to keep using it. Then, on the 3rd day they initiate the transfer. So, either the 4th day or perhaps later, you will finally receive your money. ABSOLUTELY UNACCEPTABLE!!!!!!!!! But I’m not done.
Online bill pay is PAPER CHECKS CUT AND SENT. NOT EFT!!! As if this wasn’t enough, my $255000.00 CASHIERS CHECK was held for a total of 3 weeks!!!!!!!!!!!!!!!!!!!!!!!!! CASHIERS CHECKS ARE CASH. So, needless to say I immediately removed my money as soon as the hold was finally released. I’ve only told you the major points and I strongly recommend that you avoid Everbank like the plague. I guarantee you nothing but aggravation, fury, loss of money, and everything else. In the instant, electronic society that we live in, this antiquated bank needs to give it up and go out of business. Please help me spread the word and put them out of our misery.

By: Ann

Ann — Fri, 14 Aug 2009 14:33:26 +0000

The money you deposit in Everbank is used to fund its mortgage operation, Everhome Mortgage, which is a nightmare of customer abuse and mistreatment. Everhome bought a mortgage I had carried for years on a rental property with no problems. Thereafter, every year they would fail to pay the insurance and cause me to waste hours getting it squared away, yet even though the loan-to-value was well under 50%, they would not drop the escrow and allow me to pay it myself, as I did responsibly on all my other properties. Their customer service line was unavailable more often than not, sometimes for days – this last year, I finally had to look up their corporate headquarters in FL and dial it directly just to reach someone to try to get them to pay the insurance they had allowed to lapse. I finally just paid off the mortgage years early rather than continue dealing with them, and even then, they ripped me off for a couple of days of extra interest. Look them up on Rip-off Report for numerous other complaints. Please take into account the ethics of the company you are dealing with when considering the slightly better return.

By: Matthew Donaldon

Matthew Donaldon — Thu, 30 Jul 2009 22:09:08 +0000

3% intro rate. What else can you ask a bank to do? Even after the intro rate, it’s still pretty good. As long as you have the minimum funds required to have the fees waived, then I say go for it. You won’t be sorry.