Verizon Fios Promotion Code Updated August 2017

1. $49.99 Fios Free Bundle Promotion

get-verizon-dealVerizon Fios Double Play Local TV + Fios Internet for $49.99

  • $49.99 a Month the First Year and then $64.99 the Second Year
  • Fios Local (News & Sports) TV, Fios Internet 50/50 Mbps
  • Pick 1 Premium Channels from HBO®, SHOWTIME®, Cinemax®, EPIX®, STARZ® Free for 3 Months
  • Switch from Any Provider and Get Up to a $500 Credit to Cover Early Termination Fee

Click Here for the Fios Double Play Promotion ($49.99/$64.99 a Month)

Limited Time Promo

Get the Setup Fee Waived (Save $90) for Fios Bundles

2. $74.99 Fios Promotion Code Free Bundle

get-verizon-dealVerizon Fios TV + Fios Internet Double Play Promotion Code for $74.99

  • No Annual Contract at $74.99 a Month
  • Fios Gigabit Internet (Speeds Up to 940Mbps/880Mbps)
  • Save the $5 a Month You Used to Have to Pay for the Upgrade to Fios Internet 100/100 Mbps
  • Switch from Any Provider and Get Up to a $500 Credit to Cover Early Termination Fee
  • Get Fios TV Custom HD with This Promotion

Get the Verizon Fios Double Play Promo for $74.99/mo

3. $79.99 Fios Promotion Code Free Bundle

get-verizon-dealVerizon Fios Triple Play TV + Fios Internet + Phone at $79.99 Deal

  • Fios Gigabit Internet (Speeds Up to 940Mbps/880Mbps)
  • $79.99/mo for 12 Months, then $84.99/mo for Reminder of Term
  • Order Through This Special Link and Get the Setup Fee Waived ($90 Value)
  • Switch from Any Provider and Get Up to a $500 Credit to Cover Early Termination Fee
  • Fios Custom HD TV, and Verizon Home Phone with Unlimited Calling
  • HBO Included for 1 Year ($15 a Month Value)
  • Get a Multi-Room DVR Free for 2 Years
  • Cancel Anytime within 30 Days of Installation with No Early Termination Fees

Click Here for the Special Fios Triple Play Promotion ($79.99 a Month)

This current Fios triple play bundle promotion is really an amazing deal worth considering. The monthly price of $79.99 is locked for 12 months and you get a crazy fast gigabit speed of 940Mbps/880Mbps. With a term contract of 2 years, you know the exact pricing for 24 full months, which means you won’t need to worry about price increases until sometime in August 2019. Plus, they just knocked the price of the second year down to $84.99 a month so you are saving versus the old deal. You also don’t have to pay for the $90 setup fee with this promotion and there are no contracts which means you can just cancel at any time if you want to change service.

Verizon is also promoting a no contract option. You don’t get HBO for a year and multi-room DVR capabilities for free, but you still get the $79.99 monthly price locked for a full year and setup fee waived. Click here for more details.

What’s Verizon Custom TV Anyway

Verizon Custom TV is the company adapting to how its customers are actually consuming TV these days. Instead of paying a high price and getting a ton of channels that no one ever watches, you get to pick the genre and types of channels that you like and only pay for the ones that you actually watch. With each standard Custom TV, you pick one package from the selection of Action & Entertainment, Sports & News, Kids & Pop, News & Variety, Infotainment & Drama, Lifestyle & Reality, and Home & Family.

Most Popular Verizon Promo Code and Online Only Promotions

All Verizon Fios promotion codes and promotions are collected, analyzed and then posted on here. That’s good news because you should always look for a Verizon Fios promo code or available deals for the broadband service, as you will miss out on great bonus savings otherwise. Verizon Broadband offers some of the best promotions on internet, phone, and cable TV bundles in the country and if there are any Fios promotion codes currently available for customers to use, you will see them listed here.

Whether you are an existing or new customer, you should see for yourself whether you can use a Verizon promo code to get a discounted rate on your internet or cable TV service today. Make sure you commit and sign up if you find a deal you like though because Verizon promotions expire and you don’t want to regret after the fact. The offers below were updated in August, 2017 so the promotions are all current.

Verizon Business Fios Promotions

get-verizon-dealVerizon Business Fios Internet + Phone Promotions

Other Verizon Promo Code and Fios Promotion Details

Verizon is a full service broadband service provider with high speed internet, land line, cable TV and cell phone offerings. Their services are generally top notched. In fact, the actual bandwidth of the Fios service is routinely faster than their advertised rate and it stays that way even during peak hours of 8pm to 10pm so it’s a company that I highly recommend. If you are looking for deals, hopefully these Verizon promo codes and coupons will help.

Someone’s Thoughts After He Took Up the Verizon Fios Promotion Offer

This is not me by the way, but this video is from a real user and on his experience with the installation, including his first thoughts. The video also gives you a look at what you will get for the Verizon Fios Internet service, with or without promo codes. If you are thinking about joining after you see the awesome promotions above, I strongly suggest checking this out.

Expired Verizon Promo Code

  • Do you have a Verizon Fios promotion code to share? Comment below!
  • Other sites are saying there are free HD promo codes, but I checked with Verizon and they said they are fake.

Verizon Contact Info:
Stock Symbol: VZ (NYSE)
Verizon Communications Inc.
140 West Street
New York, NY 10007
Phone: 212-395-1000

Note about The Verizon Promo Codes or Fios Promotional Codes

It seems that everyone is asking about the Verizon promo codes or Verizon Fios promotional codes in the comment section. Note that when they are available online and I learn about them, I will for sure add them on this page. However, I do not have any in hiding or something so there is no need to type in the comments to requests them. When I have any, I will post the promotion codes on the page for everyone’s benefit. Also, I encourage others to share the codes if they know of any available too.

Most Requested Verizon Promotion Codes

For whatever reason, everyone keeps asking about the Verizon promotion codes for the standalone or Fios bundles here so even though there aren’t any available right now, I’m summarizing the top 3 popular requests here so you know which services people are interested in. These Verizon promo codes are in no particular order:

  • Verizon Fios Double Play or Triple Play Promotion Code
  • Verizon Free Extreme HD Promotion Code
  • Promotion Code for Free HD Service like Extreme HD or Prime HD

Which codes would you like? Which services are you interested in?

Bonus Coupon Tip: Click here to find out how to set up Google Alerts to automatically alert you whenever there is a new coupon code available for a specific company.

{ read the comments below or add one }

  • Al says:

    Update to correct some info in my previous post. I’ve had FIOS for 7 yrs. and not 9 yrs. as I previous stated and I’ve been month to month for 3 yrs vs. 5 yrs.

  • Al says:

    I’ve been with Verizon for about 9 years or so now I think. As I read the comments I just have to laugh as they remind me of the times I’ve spent on the phone with Verizon because of their errors, which by the way were always in their favor, when we 1st joined years ago. If you think their billing is bad now, you’ve should’ve seen the billing back when they 1st started; it did not itemize the tv, phone, internet, equipment, taxes etc as they do today – it was all combined and a big mess. I am an Auditor and I could not decipher those bills. I could not verify the triple play pricing as they were combine with the phone bill and convoluted. I was on the phone every month the 1st year with Verizon straightening up their mess. I demanded and got lots of discounts and gift cards as a result of their mess. After my 2nd run of 2 year agreements, I decided to stay on the month to month basis that way I did not have to deal with their crap and could switch to a new carrier if needed; like I did with DirecTV. Now that Verizon has a foothold, they no longer offer the once great deals, especially to us “Loyal Customers” and the pricing, which I figured, has gone way up over the years. Also, I noticed they are using the 2 year agreement as a way to lock you in current pricing as oppose to offering pricing deals. Back when they started, they used the 2 yr. contract to offer better pricing over the non commitments pricing. Also, I notice they only offer savings for shorter periods of time now.

    My advice to any of you is that when the deals are up, just go month to month, to keep the ball in your court, especially if they can increase equipment charges during the commitment period. It just may be worth it over saving $10 a month. Btw, I remember they tried to increase the equipment charges when I was under contract and I called and raised hell. I said what is the purpose of a contract, if you can continue to change pricing; that’s a one way contract. They agreed with me and left them alone. That put a bad taste in my mouth and ever since I’ve not signed up for any 2 yr. agreement with them: it’s been about 5 yrs. now.

    Also, do not and I repeat, do not do the automatic payment with Verizon, as you will eventually get burned; just go online and make your monthly payment. Trust me on this one. It’s not worth the little measly teaser money they offer.

    I’m thinking of switching to Quantum TV and if I do, I will pay the extra $10 per month and stay month to month just in case things are as expected, then I will switch back. They offered $10 per month savings the 1st year only to as a “Loyal Customer.” I just don’t like the idea of being locked in with them anymore.

  • kayla says:

    I signed up for a 79.99 triple play and was suppose to get a 250 gift card with a two year agreement. I waited 4 months and was told I didn’t qualify instead they decided on their own to give me a bundle credit of $65 dollars but they was charging me $120 dollars for my triple play and then subtracting the credit and then added there extra charges and taxes. My bill was still $110 to $120 every month with a $65 dollar credit …really? Now I can’t get my gift card and I’m stuck in a two year agreement.

  • bh says:

    I just clicked on your “promo code” icon and it only takes you to Verizon; no actual promo codes to use. Because I am an existing customer they could only lower $10 month if I renewed for two years. NO WAY! I was paying $69.99+ taxes (triple bundle) when this started and now it’s up to $150! I really cannot afford to keep it. I can get Cox right now for $79.99. Now you don’t even need the TV part. I am thinking of getting just phone and internet from other companies and getting streaming through computer.
    They think we are all made of money. If people keep paying it, they will keep raising it.

  • Pamela says:

    We were not on a contract, but had a promotional price that expired and increased our price by $40 a month. You would think they would offer a nice deal for existing customers to get on a contract, but I didn’t see anything worthwhile. My husband wanted to try direct tv, but that didn’t look promising to me and charter wasn’t much better and in the past internet was sketchy. I pressed to disconnect and advised to call the retention dept. The best he could do was to lower the price by about $10 a month which was not acceptable. We cancelled and then my husband tried to sign up. Now you are required to either buy a new router for about $100 or rent it for $4.99. We had some annoying issues with the equipment being sent out, but it finally arrived. In the mean time because of the issues they allowed us to turn the old equipment back on and my husband wants to get the stuff off the old DVR which doesn’t seem to be an easy thing. My husband is now signed up on a contract for much less than what our bill had increased to, but we haven’t seen the first bill yet.

  • Michelle says:

    Don’t do it!!!!!
    I was supposed to receive a $300.00 gift card at the end of February from Verizon.
    Today I have been on hold for 1 hour 15 minutes. Told I don’t qualify. I offered to forward them the e-mail with the verification. Then after being put on hold again was told the promotional department dropped the ball. I was told I would receive the gift card in 30- 45 days. We will see….

  • Mubashar Khan says:

    I am with verizon for years. As a matter of fact was the first one to get Fios in my neighborhood. I am under a 24 month contract the second time around which will expire soon. I CAN NOT wait to get out and try something different like COMCAST. Verizon realy treat their existing costomers bad and take full advantage of them as being ‘under contract’. I am sure that I can get compatible service for cheaper price.

  • Leonard says:

    The deals above don’t include the rental fees for set top box ($8), DVR ($12) and modem ($5). I’m a current customer and didn’t get charged for those. My wife checked the new customer prices get tacked on.

  • Patty says:

    They, Verizon, said to contact the “retention” center to get deals for old customers! They said to hit the button to cancel or drop service,and they can offer you specials as an existing customer. That is how Comcast also does it. Good luck.

  • Andy says:

    Is there anyway to be able to take advantage of the “new customer” deals as an existing customer that is looking to renew before the prices get jacked up when the promotional period ends?

  • D J says:

    That FiOS deal is only in select markets, mostly markets where they are rolling it out. Nice if you are there.

  • Kyle says:

    I’m not surre if it varies by location or not but…

    I barely ever watch TV. I only watch occasional episodes on hulu or Netflix, so I just got FiOS Internet. I got 15/5, which has always been fast enough for me, for $29.99 a month, 2 year contract. It is $29.99 for the 2nd year as well, when it usually goes up to regular, so that is nice. I can upgrade later to 50/25 for $10 more a month. It is also $10 more per option without the contact. Not a bad deal. I can’t handle Charter (local provider) any more.

  • Theresa says:

    My contract ends today. The customer service rep told me that i can cancel and see what promo’s are out there…but the best one I have and will keep is the multi room DVR for life. Is it worth it? She said if I renew…I will loose my $10 savings per month but keep the $5.00. I hate to spend $10.00 more a month. I am down to the wire! I could switch to Comcast…sigh…just not sure…but I must decide today 🙁 Loose the DVR for life and roll the dice? They also told me I can downgrade my package and upgrade my package …(meaning the internet) at no consequence just messed up bills… Please I need advice!

  • D J says:

    How about offering basic 15/5 internet for a good price? Optimum Online went from a year promo at $29.95 (I’m sure they made money on it) to $59.95 for 15/5. Verizon offers are basically the same, $49.95 for the first year and then $69.95 for the second year on a two year agreement. For what is basic internet speeds these days, outrageous. Don’t need TV or telephone.

  • Vicki says:

    I’m just finishing up with my 2-year contract with Fios and am looking around for what I want to do now. But I just wanted to share this-My deal came with a $500 Visa card I got it within the 60(I think) days that it was promised it 🙂

  • Becky says:

    Absolutely incredible how both Comcast and Verizon treat their long-time customers. Once they have you with that “teaser” deal look out. I’m ready to cut them out of my life. Period.

  • fidgty says:

    All I want and all ANYONE should want is the following:
    1) how much will my monthly bill be after the fluff that I will never use?
    2) what are the ping numbers to my ip address?
    3) what is my guaranteed rate for private vs public peering?
    And honestly, enough of the “FREE HBO AND MOVIE CHANNEL FOR THREE MONTHS!” God, that’s worse than the used car salesman working at Repos R’ Us.
    When was the last time ANYTHING has been less than awful on the free movie channels.
    To entice customers, instead of giving a $350 gift card, give Netflix credits. Movie cards to On Demand.. something.

  • Shiming Chen says:

    We know that Verizon is very popular. We don’t need TV programs and phone but we need Internet. If you can tell me the right promotional item in 2014, we would be grateful. Thank you!

  • W.D. Wittmus says:

    I have an alternate solution. Try the Virgin mobile hot spot . It runs off the Sprint 4G network, runs at 65 Mbps, has unlimited downloading and only costs $35 / month.

  • Charles says:

    I just started with Verizon FIOS, 15Mb/s download, Triple Play. However, they had a promotion the next day offering $10/month (free the first month) for upgrade to 75Mb/s.
    So I (foolishly) clicked on the offer on Verizon’s website, and it looked like it could be $10/month the first month, and then $20/month thereafter. I instant messaged for confirmation, and the rep encouraged me that there was no risk and I could cancel it within 30 days with no change to the original contract.
    Dang! After going ahead, the next thing I found was that the bill went up $40/month, I lost all my bundled free HBO/TMC/Showtime channels, and possibly the $300 Visa gift card also!!!
    I’ve spent hours trying to get this rectified by returning to 15Mb/s and it’s still not completely ironed out, but after the third call and third rep they got me to some “elite service squad” where maybe it’ll be resolved in a few days.
    At least I still have 3 weeks during which I’m supposed to be able to cancel the entire contract. But I’d hate to do so, since the bundle is so great.
    The thing everyone needs to take from this, is DON’T ADD OR DELETE ANYTHING WHATSOEVER FROM THE ORIGINAL CONTRACT!

  • Wanda says:

    I came to this site as I am looking for a good deal Just like everyone) Widowed and retired, my viewing needs do not equal $90.00/month, Direct, nor do my internet needs equal $50.00 NewWave (new provider) who immediately increased my bill $8.00 per month. Is there a Good answer for simple needs???

  • kerry says:

    Yep the gift card deal remains to be seen. It’s in the contract but I have yet to see them honor it.

    I spoke to the local news channel and along with their attorney and it will be investigated. Appears they have made a bad name for themselves by not making good on the contracts they write up so they are talking class action lawsuit and expose them on TV.

  • Tam says:

    Hi, Verizon has excellent services and reasonable deals for new customers. If you’re a pre existing customer they don’t seem concerned with offering us deals to remain with them or for being loyal! Good luck

  • Brad says:

    Nobody here is mentioning the cost of rental of equipment, taxes, fees, new rsn fee ect. By the way, the will not quote you the taxes and fees on the phone, only the cost of equipment. Basically when it’s all said and done, your looking at 150-160 a month with 3 boxes, 1 box with recorder and router. That and they say no activation fee but when you call you get a different story, even with 810 credit. I agree the picture is better than cable but internet no faster. I pay half of what Fios wants for the same service and honestly the customer service with my cable company smokes Fios. Brighthouse out same day, Fios could be days. That and had to reset, unplug and call Fios once a week, boxes constantly went down. That and went from 7.99 a box to 11.99 increase, just showed on the bill one day. Bad experience with them, gave 30 notice and canceled.

  • linda says:

    When I clicked on the link for the Triple play, the first year is $79.99, but the next two years are $99.99 each…not the $89.99 you mentioned.

  • Tim Vogel says:

    Dave, these savings are for new customers! What about us existing customers??

    Tom

  • Vincent says:

    I have triple play in my name, when I see a deal I cancel it and my wife orders the better deal in her name, the we switch back again. Works if you are out of the 24 month contract. Same channels, service etc. only cheaper and a Visa gift card also.

  • Chris M says:

    It should be noted that existing customers are not able to receive the barrage of promotions that Verizon touts. You can upgrade as I did and save a nominal amount $5 dollars monthly with Triple Play FIOS but that is about it. So much for treating their longtime customers with offers. Even when I tried to negotiate I was given “this is the best offer we have line.”

  • Rich says:

    Question for George. Sounds like you went through what I am planning to try in 2 weeks when my contract expires. How long did you have to go without service to accomplish it last time? Did you actually have to call Verizon and cancel the service after the contract or did they just shut it off?

  • Vincent Venezia says:

    Verizon sale reps. simply don’t know full bundle services available!

  • George says:

    Anyway that existing customers can get the new customer offers? I contacted my county cable commission but they really don’t get involved w/ how the cable companies market. Two years ago I was able to take advantage of Verizon’s holiday offers by cancelling and rejoining. It was a bit tricky keeping the same phone number but doable — there is some period (I forgot how long) that must elapse before the number is released and reissued. Might go done the same path again if I’m feeling it’s worth the hassle.

  • Steve_S says:

    As a current FIOS customer, the only way I’ve been able to take advantage of Verizon “promotions” is by working through my county’s cable commission. When I call VZ directly, it’s and offshore phone-tree run-around; when I work with the county cable commission, it’s incredible — just putting it out there as another option — it can be tremendously frustrating.

  • Geoff says:

    I am looking to cancel my Fios TV/Internet bundle, as I’ll be moving to a location where Comcast is the only provider. Unfortunately, this was sudden and I just (barely more than 30 days ago!) renewed my 2 year contract. Has anyone tried to upgrade their contract, which effectively re-starts the contract date – and then cancel within 30 days? This should work in theory, has anyone tried?

  • Al says:

    For the triple play $300 Gc promo, are you allowed to downgrade your TV service within the 2 year period? If yes, that’s the truly best offer since $78 – $10 downgrade gets you to $68 with less HD channels but you get a phone in addition. Wouldn’t this trump the double play package assuming one cancels exactly after 2 years?

  • E says:

    Am I missing something, is there a special trick? Are all the promotions above for new customers only? I don’t want a prepaid card or anything, I just want to pay around $70/$80 for the double play. Right now, my bill is $142 (includes taxes/fees) for double play (prime) with the entertainment pack, cable card and a $5 bundle discount. Whenever I click on the promotions above, it takes me to my account where they offer me the double play bundle for $89.99 (price months 2-8= $99.99/mo) for a 2 year agreement. This is not a deal as I already pay $89.99 for the bundle off contract. How do I get the deals above? Any help is greatly appreciated.

  • JohnnyC says:

    Comcast and Verizon both use unscrupulous business practices but they are monopolies so the can do what they do with little to no consequence. I was happy with RCN for a few years but moved to an area, which is like most places, where all I have to choose from is Verizon or Comcast. Yay !

  • Julie says:

    Having had service with Verizon on and off for a few years only because they are the only major provider for my location (tried the smaller providers and the service was always inconsistent), I’ve learned to always ask for a confirmation number for the call and the reps name. It doesn’t help much but it does give you leeway if something goes wrong. You can also ask for a recording of the phone call but the request needs to be made by mail and it takes a few weeks for them to send you a digital copy so I’ve resorted to recording the call myself and my god it has done wonders. A lot of the reps are only trained in the basics so they can’t be relied on to tell you the truth and like another commenter said they will say just about anything to make that commission.

    What I hate most about Verizon is their ridiculous billing. The first month is always much more because they start the cycle two weeks after your first service date; a ploy to tack on more money.

  • jim says:

    You need to add $20 per set top DVR per month. You also need to watch your bill like a hawk, because promos, taxes and other fees are constantly being added/removed. Their internet only pricing stinks, along with their customer service. Good luck ever getting anything removed that was added on. It will take you at least three billing cycles.

    Got cable for internet only, gave up on the “lightning fast speed”. I stream netflix and others just fine all for just $40/month. Not set top boxes to rent and I swear Netflix 1080p quality is better than most of the over compressed HD channels on FIOS. Had them both for awhile and could compare back to back.

  • steve says:

    Verizon exhausts you in order to increase your monthly plan from the special offer prices indicated. Moreover, they change pricing and don’t tell you in advance but for some mention in the fine print of their monthly billing. Verizon is frustrating to deal with!

  • MoneyNing says:

    You’re right Tamara,

    I updated the site because the old paragraph included a $5 off code that’s no longer valid. $77.49 is the current pricing and remember the bill total will include tax as well.

  • tamara lynas says:

    In that latest promotion you list Verizons triple play for 89.99 with a $300 Amazon or Visa gift card, with a 24 month contract. You list the total cost of the monthly service ends up totaling $72.49. First of all, I read your information very carefully and although you say it totals $72.49, the math says otherwise. It’s $77.49. You seem to reach this number by mentioning $89.99 per month minus $5 minus $12.50 ($300 prepaid card divided by 24 months). Whats’ the $5.00 per month? Where does THAT come from? I’ve looked at the promotion on the website. That isn’t in there anywhere and you don’t explain what that is. I don’t see that math.

  • Sonn says:

    I’ve had FIOS for over 2 years now, and love the internet speed and uptime.
    However, billing was a main issue for me. Over the two years my promotional discounts were taken prior to it’s expiration. I called customer support multiple times, due to inconsistent billings.
    Also, Lock-in pricing doesn’t mean that your hardware cost will never go up. My digital adapters went from $2.99 to a whooping $5.99 almost doubled.
    And the HD set top box went from $8.99 to $11.99, both of boxes rental cost nearly double during my 2 year contract. Thank goodness I didn’t rent the DVR, that’s running for $20 a month. If you do decide to go with Verizon, make sure you keep a close watch over the billing.

    Also, that Triple play package +$300 gift car deal above is ONLY for NEW CUSTOMERS. Us loyal subscribers ‘might’ get a chance to a $50 gift card if you renew your service. And even that is a coin toss, with the word and phone calls games.

    After all said and done, great TV, Internet, but lack a lot of customer care. This is just my personal experience, 2 other office co-workers had similar experiences.
    Right now, no perky package deals or bonus deals for current subscribers, I don’t see any incentive to stay with Verizon.

  • Jessica lozada says:

    I am currently experiencing difficulty with customer service. I’ve been a loyal customer for over 3 years. I moved about a year ago and had to switch my services. While on the phone with a representative I was told I had to “renew” my contract and I was going to be get a new acct #. I was told I qualified for an America Express $50 Visa card but had to have my services for over 90 days (3 months). I called about two months later and was told I can’t qualified because it hasn’t been 90 days. So of course I didn’t think anything of it.

    Recently I contacted Verizon AGAIN to ask about my visa card and was told there were no such promotion on my account. They asked for a confirmation email which I don’t understand. Why would they make you feel like a liar and ask for all sorts of information when their job is to put everything in the system? According to the billing department I never made a call regarding anything about a promotion. I’m so highly upset that I’m thinking of going to Time Warner cable once my contract is done. They play too many games and add prices to your bill without notifying you. So basically You get jerked without the proper info smfh!!

  • Lora says:

    I have the same comments as Julian, Denise & Ellery. I was told a certain price, sounded great. I was suppose to get what I ordered on my e-mail. I got my first bill and when the price was not I was quoted & I asked about past promos I was told they didn’t have access to look at past promos. I told her I never got the confirmation to my e-mail that I was quoted. She read my e-mail address back to me and it was wrong-no shit so I have no proof of the price I was quoted. I am waiting for TWC to come to my area and I will switch. In a heart beat.

  • Fitz says:

    Easy question. I have had Verizon Triple Play for MANY years and I pay $132 with no extra sports, extra movies etc. Do I have to stop – discontinue their service for awhile to get the prices in specials they offer?

  • Val@mobile says:

    Just signed for Verizon Triple Play – awesome deal! Thank for a great info.

  • Reb says:

    Verizon’s latest tactic is that the customer has to pay for the battery if it no longer works. I’ve only had the service for 2 years (initial agreement just ended) and the battery has worked off and on. They’ve been out to “service” it but you can’t tell if it was fixed until the power goes off again and it starts beeping. The battery allows for you to use the phone in case of a power outage – not that big a deal since we use cell phones mostly anyway. I got an email from Verizon saying that my battery needed to be replaced. When I called they said I could purchase one and then they would come and install it or they would order it but they would charge me for the battery and shipping. AND that their service techs don’t carry one on the truck because it’s the size of a car battery (what? – my car carries a car battery!) Just one more tactic of Verizon to get more money from their customers.

  • Ellery Davies says:

    In response to Wilson: Having proof of a prior promotion won’t help you argue with Verizon. Even with the emails and confirmation numbers, supervisors will tell you that the offer was made in error — or that you are mistaken — or that the Verizon representative who made the offer did so without authority.

    Believe It! I have been on hold more than 100 times, had dozens of retroactive credits applied to my bill and have received written apologies from VPs. Even after Verizon claims that the problem is fixed (permanently!), another representative claims that I am not subscribed to an offer that was confirmed by 11 other representatives (each one of them also didn’t believe it when first contacted).

    In short, Verizon has the best TV, Internet and Wireless service. The only thing that they lack is any semblance of customer service. Their billing systems are messed up and their record keeping is abominable.

    Let’s just say that I am in a Love/Hate relationship with Verizon.

  • Wilson says:

    In May 2012, I re-upped my Verizon FIOS bundle and was offered a $350 Visa gift card over the phone. I call every other month for the past year. This is clearly a deceptive sales tactic. Why? How do I get what was promised to me?

  • Julian says:

    Be very careful when dealing with Fios customer service by phone. They are notorious for lying to people about the discount you will receive (simply to get a sales commission presumably). Make sure they send you a price verification email before you agree to any contract.

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